Contact Us
Get In Touch With Factory
We’re here to help! Whether you have a question about our products, an order, our policies, or just want to share your feedback, we’d love to hear from you. Please use the contact methods below or fill out the form, and our dedicated support team will assist you.
For inquiries regarding existing orders, please include your Order Number or the email address used during purchase to help us assist you faster.
You might also find quick answers to common questions on our FAQs page.
Contact Information
Customer Support Email:
Email: support@factorykick.com We strive to respond to all email inquiries within 24-48 business hours.
Customer Support Phone:
Phone: +1 (415) 938-9366
Support Hours:
Our customer support team is available during the following hours: 9AM – 5PM PST, Mon – Sat
Our Office Address:
FactoryKick LLC 1942 Broadway St., STE 314C, Boulder, CO 80302 Please note: This is our registered office address and not a retail storefront. All purchases are made online.
Send Us a Message
Use the form below to send us your message directly. We’ll get back to you as soon as possible within our support hours.