Privacy Policy

Information We Collect:

When you use our website, we may collect personal information including your name, email address, phone number, billing and shipping address, payment details, and order history. We may also collect technical data such as your IP address, browser type, device information, and browsing behavior.

How We Collect Information:

We collect information directly from you when you place an order, create an account, or contact us. We also collect information automatically through cookies and similar technologies when you browse our website. In some cases, we may receive information from trusted third-party service providers.

How We Use Your Information:

We use your personal information to process and fulfill your orders, manage your account, provide customer support, improve our website and services, personalize your shopping experience, and communicate with you regarding orders, updates, or inquiries.

Marketing & Communication:

We may send you promotional emails or offers related to our products and services. You can unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us directly.

Sharing of Information:

We do not sell your personal data. However, we may share your information with trusted third parties such as Shopify, payment processors, logistics partners, and service providers who help us operate our business and fulfill orders. These partners are only given access to the information necessary to perform their services.

Shopify Platform:

Our store is hosted on Shopify, which provides the online platform that allows us to sell our products and services. Your data may be processed by Shopify in accordance with their privacy policy.Cookies & Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.

Data Security:

We implement industry-standard security measures, including SSL encryption, to protect your personal information. While we take reasonable steps to safeguard your data, no method of transmission over the internet is completely secure.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy:

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Your Rights:

Depending on your location, you may have the right to access, update, correct, or delete your personal data. You may also have the right to object to or restrict certain processing activities.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

International Data Transfers:

Your information may be processed or stored in locations outside your country, including where our service providers operate. We take appropriate measures to ensure your data is protected.

Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates your acceptance of those changes.

Contact Information:

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: support@factorykick.com
Phone: +1 (415) 938-9366

Business Details:

FactoryKick LLC
1942 Broadway St., STE 314CBoulder, CO 80302
United States