Refund and Returns Policy

At Factorykick, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we're here to help.

Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be unworn, unused, unwashed, with all original tags attached and in its original packaging. Proof of purchase is required. No restocking fee will be charged for any returns.

Return Shipping Costs

  • Our Error: We cover return shipping costs for defective, damaged, or incorrect items.
  • Customer Choice: You are responsible for paying the return shipping costs for sizing issues, change of mind, or other preference-based returns.

Refunds

Once we receive and inspect your return (1–3 business days), approved refunds are processed immediately to your original payment method. It may take 5–10 business days for the funds to appear in your account.

Return Shipping Address

Once authorized by our team, please send your return to our processing warehouse:

Factorykick Returns
8122 Cooke Ct, Apt 303
Manassas, VA 20109
United States

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